Strider is pleased to offer FREE FEDEX GROUND SHIPPING on all orders over $50.

Please note that the Strider Bikes Online Store will not accept a PO Box address, and a street address is required.

Please contact our awesome Customer Service Team if you would like to use a FEDEX Express delivery at an additional cost.

Per FEDEX.com’s Holiday Shipping Schedule, they have suspended their money-back guarantee for all FEDEX Express and FEDEX Ground service times.

However, the services are available and they recommend the following last-days-to-ship schedule for best chance to receive packages before December 25.

FEDEX Ground – 12/15

FEDEX Express Saver (3-day) – 12/21

FEDEX 2-Day – 12/22

FEDEX Next Day –  12/23

Strider’s free shipping policy does not cover expedited shipping methods. Please contact a Customer Service Specialist at Strider Bikes at 605.342.0266 if expedited shipping is needed. Pricing for these shipments will be calculated at the time of the order, based on the most recently published FedEx rates. Online orders must be received by 10 a.m. ET, in order to qualify for same day, expedited fulfillment. Orders placed by phone will be evaluated on a case by case basis; expedited fulfillment will be at the discretion of Strider and confirmed by the sales representative.

Please contact Strider Sports at 605.342.0266 if shipping to an APO or FPO is required.

Under normal business conditions, orders are fulfilled in one to three business days. Once your order has shipped, you will receive an email notification that includes the appropriate tracking information for your order. Orders placed online through a registered account will have tracking information displayed once the order is fulfilled.

At this time, this site only offers shipping to addresses within the continental United States. Please call our office for a complete list of international distributors and contact information.

Please contact Strider Bikes immediately if any changes are needed for an order, including a cancellation. Once an order has been processed, customers will need to refer to the Strider Return Policy.

Once a Strider dealer or franchisee accepts product shipment from a freight forwarder, the dealer/franchisee assumes ownership of the product and is responsible for handling product fulfillment and customer returns.

The 60-Day Money Back Consumer Guarantee policy does not apply to purchases made by Strider dealers or franchisee.

Items purchased through a Strider dealer or franchisee and returned to a Strider Bikes warehouse may be subject to a 25% restocking fee, payable by the dealer or franchisee.